Q: What materials are used in Storganize
brand storage equipment?
A: The structural and storage surfaces in our
storage equipment are first quality 3/4" thermofused melamine
laminate. Melamine has proven to be affordable, durable and easy
to clean. Hardware incorporated in our storage equipment has likewise
been selected to provide dependable long-lasting function and is
the same as you would typically find in finer cabinetry or furniture.
Q: What does Storganize brand storage equipment
A: The scope of our work varies widely based upon
your needs, space and budget. Nicely outfitted reach-in closets
typically range from $500 - $2000, walk-in closets from $1500 -
$15,000, and garages & offices from $1000 - $7500, though there
are certainly exceptions. We do offer a FREE
in-home consultation and estimate in our primary service area
to help you determine what to budget for the installation of storganizing
equipment that meets your particular needs.
Q: Do we have a minimum order?
A: Our minimum installation of new storage equipment is $500. Outfitting
(installation) services are available seperately at an hourly rate of $90 per
hour, with a one hour minimum (in our primary service area) where service only
is required, or where your purchase is less than our $500 minimum installation.
Q: What are our terms of payment?
A: Quoted prices are honored for 30 days. We require a
deposit of at least 50% on each order. Your balance is due upon
the completion of installation.
We do accept VISA and MasterCard. We do not accept American Express or Discover
cards. When you pay your deposit by credit card, Storganize will charge the
balance due on that card upon completion, unless you make other arrangements
with us before installation. Interest of 1.5% per month (19.56% A.P.R.) will
be charged on balances exceeding 30 days. We also offer FREE 90-day financing
through Citi Financial with a 20% deposit. See your Storganizer for more
Q: Do we sell our proucts for “do-it-yourself” installation?
A: We highly recommend that our products be professionally installed.
Accordingly, delivery and installation are included in the price of all of
our products. If you choose to install our products yourself, we cannot warranty
Q: How long does it take to get Storganized?
A: We have daytime, evening and Saturday appointments available for
initial consultations, generally within the next few days. You can expect this
initial appointment to require 1-3 hours depending upon the
scope of your storganizing needs. Sometimes we can create an individual storganizing
plan in one appointment. Often, it takes two sessions. Sometimes, for larger
projects, we need to spend more time together.
Most of our products are made-to-order. Production usually
takes 1-3 weeks depending on the scope of your order
and business conditions. We will contact you to set up an installation
appointment shortly after our office processes your order. This date
is something on which you can and should rely. We schedule installations
on weekdays between 8:00 a.m. and 3:00 p.m. and typically target our
arrival within a one-hour window in order to minimize your inconvenience.
Installation of your new storage equipment is quick,
clean and easy. All but the largest of jobs can be completed in a few
Q: How do I prepare for installation?
A: If you live in a multi-unit building or high-rise, please notify
building management of your installation. Please advise us of any special circumstances
that could impact our Outfitters. If there is an elevator in your building,
please follow your building’s procedures for reserving it.
It is your responsibility to remove your personal effects
from the area in and around which we will be working. This presents
an excellent opportunity to make some tough decisions about those things
that you haven’t used in a year or more! It is our expectation
that our Outfitter will find an empty space in which to work.
If we are replacing existing rods and shelves, we recommend
you remove them ahead of time and take the opportunity to repair and
repaint your wall surfaces. If you choose to leave them, we will remove
them and lightly fill any minor holes resulting from their removal.
Q: What should I expect from Storganize on installation
A: We will arrive on the date and within the time frame promised.
Should we for any reason be delayed, we will call ahead of time to keep you
apprised. We will remove our shoes while wokring in your home unless final
flooring has yet to be installed. We will do any necessary cutting outside
whenever practical, and sweep up any debris we generate. We will clean the
melamine surfaces of your equipment to remove most of the dust accumulated
during manufacturing and installation. You may wish to wipe them down one more
time before using them in order to clean them to your satisfaction. And we
will vacuum or sweep, as appropriate, the areas in which we were working.
Q: Are you licensed, bonded and insured?
A: All personnel representing Storganize are employed by Storganize.
We do not subcontract work to other tradespeople or contractors, and as such
are not a general contractor. We are fully insured. We recommend that you request
a valid certificate of insurance from anyone you hire to significantly improve
Q: Can I take my storganizing equipment with
me when I move?
A: Your equipment was specially deisigned for the space in which it
is installed. As a feature attractive to others when reselling your home, it
tends to appreciate along with the rest of your home. Whereas it is possible
to move your Storganize products to a new space and retrofit them for it, the
next owner of your home is likely to value it higher than you due to the costs
involved in doing so.